Open an account and secure annual interest* right away
- Monthly interest credit
- Available daily
- State-secured
Do you still have questions about the Advanzia deposit account?
Here you will find the frequently asked questions and answers about the Advanzia deposit account.
General
Information on this can be found at www.advanzia.com.
No. As the Advanzia account is a credit account, no Schufa inquiry is carried out.
No fees or costs are charged for opening or managing the account.
The maximum investment amount for the Advanzia account is € 1,000,000.00.
- No account or transaction fees – completely free of charge
- Access a free customer portal with convenient features
- Enjoy access to your balance at any time
- Earn daily interest on your balance
- Your balance earns interest on a daily basis
- Monthly crediting of interest directly to your account
- Competitive interest rate guaranteed at all times
The Advanzia account is reserved exclusively for private individuals of legal age and legal capacity. In addition, you must be a resident of the EU/EEA.
It is not possible to open a company account or another account.
Yes, there is a right of revocation. For details, please refer to our General Terms and Conditions under Widerrufsrecht.
Advanzia’s mission is to make finance easier and more inclusive, by offering simple, smart and user-friendly solutions for its customers. This is why we don’t charge any fees for the Advanzia account.
Your deposits are protected by the Luxembourg Deposit Guarantee Fund FGDL (Fonds de garantie des dépots Luxembourg) up to an amount of € 100,000.00.All information on deposit protection can be found at www.fgdl.lu.
You can cancel your Advanzia account at any time by e-mail or via your customer portal.
Yes, your personal data is secure. If you would like a closer look at this information, please have a look under the topic Security on advanziakonto.com.
It is important that you protect your data. Here are some tips that you should follow:
- Set a secure password
- Watch out for suspicious e-mails (phishing)
- Check the SSL certificate to make sure that you are on an Advanzia Bank website.
- You can find out how to recognize a secure SSL certificate and further information on security, under the topic Security on advanziakonto.com.
Yes, then you are still a new customer in the deposit department.
Application
You can easily apply for a deposit account on our website www.advanziakonto.com.
After you have submitted your application on the homepage, you will immediately receive confirmation of your application by e-mail, with a request to send us the relevant documents that we need to open the account.
No, the Advanzia account is used exclusively for investing money. Therefore, there is no bank card for withdrawals in connection with the Advanzia account.
The Advanzia account can only be managed as an individual account. However, you are welcome to grant a power of attorney for your call deposit account. You can find the relevant form here.
Changes
You can change this data independently and at any time in your customer portal.
To change your address, please send us a proof of address (e.g. registration certificate, electricity or telephone bill) by e-mail that is not older than 1 year.
To change your name, please send us the relevant proof (e.g. identity card, marriage certificate, certificate of name change) by e-mail.
Customer portal
You can send us a message at any time using the contact form in the customer portal.
By registering, you will receive the following services free of charge with your Advanzia account:
- You can view your account statements for the last few months at any time
- You can change your personal contact details
- You have an overview of your transactions and interest credits
- You can make withdrawals independently
- You can send us a message at any time using the contact form
- You can view your current account balance at any time
In such cases, you can either contact us using the contact form on the customer portal or you can contact our customer service department by telephone during our business hours from Monday to Friday between 9.00 and 17.00 on 0800 - 880 21 20 (from a German landline) or 00352 - 26 38 75 75 (from abroad or the mobile network).
In this case, please use the "Forgotten password" function, which you will find on the login page for the customer portal. You will need your user name for this.
In such cases, please contact our customer service by e-mail or by telephone during our business hours from Monday to Friday between 9.00 and 17.00 on 0800 - 880 21 20 (from a German landline) or 00352 - 26 38 75 75 (from abroad or the mobile network).
You need an active deposit account with us, a current mobile phone number and an e-mail address registered with us.
Yes, you can view and download account statements via your customer portal. You will also receive the account statement by e-mail. You cannot unsubscribe from this service.
Yes, you can view your account balance there on a daily basis.
You have received an e-mail with your user name after registration. You can view it there. If you can no longer find this e-mail, you must contact us by e-mail.
Please contact our customer service by e-mail. Please make sure that your mobile phone number we have in system is correct.
No, we do not offer an app for the deposit account.
Payments
Yes, you can have as many reference accounts as you like, but all accounts must be in your name.
If you wish to delete a reference account, please let us know using the contact form on the customer portal.
If you wish to add a new reference account for your deposit account, you simply need to make a payment from your new reference account to your deposit account. Please note, however, that you must be the holder of the new reference account.
Deposits and withdrawals are completely free of charge. Deposits within the EU may not cost more than a domestic transfer (you can find out the fees for your transfer from your bank).
No. The Advanzia account and the credit card are two separate products and cannot be combined or offset against each other. It is therefore not possible to debit your credit card bill from your Advanzia account.
Deposits from company accounts are not permitted.
Also, payments in can only be made from an account in your name within the EU/EEA. Please note that in some cases only one name is transmitted for deposits from joint accounts. In such cases, you will be contacted by us.
Also, payments in can only be made from an account in your name within the EU/EEA. Please note that in some cases only one name is transmitted for deposits from joint accounts. In such cases, you will be contacted by us.
Withdrawals can only be made to an account from which you have already made a payment in. Payouts to third-party accounts are not possible.
It is not possible to collect your payment by direct debit. Payments can only be made by bank transfer.
Interest and taxes
The interest income is credited to your Advanzia account monthly without deduction of tax (exception: customers resident in Luxembourg). As part of the automatic exchange of information, Advanzia Bank S.A. will report the amount of your interest income to the relevant tax authorities on an annual basis. However, this exchange of information does not release you from the obligation to report your interest income in your annual tax return.
You can view the interest rate applicable to you for the Advanzia account on your monthly account statements. You can find your account statements on your customer portal.
As the interest is credited monthly and accrues interest in the following month, the so-called compound interest effect is created. This is why there is a nominal interest rate and an effective interest rate. As banks credit interest on different dates, you can only compare the effective interest rate.
Interest is calculated according to the following formula:
Interest = (deposits x nominal interest x interest days) / (365 x 100)
Please note that interest is paid on your credit balance on a daily basis. Interest is credited at the end of each month and is shown separately on the account statement.
Interest = (deposits x nominal interest x interest days) / (365 x 100)
Please note that interest is paid on your credit balance on a daily basis. Interest is credited at the end of each month and is shown separately on the account statement.
As Advanzia Bank is based in Luxembourg, it is not possible to set up an exemption order. Your interest income will be reported to the tax office responsible for you. This means that we do not pay any taxes. If the exemption amount is exhausted, it is your responsibility to report this accordingly.
As Advanzia Bank is based in Luxembourg, it is not possible to submit a non-assessment certificate. The interest income is reported to the tax office responsible for you.
The minimum deposit on the Advanzia account is . From this deposit onwards, interest is paid on your entire balance.
The TIN (Tax Identification Number) is your personal tax identification number.
The annual interest certificate will be made available to you within the first 3 months of each year.